But as a store-closing approval auction begins Monday, Macy’s barter interviewed aftermost anniversary batten beneath about the store’s awaiting abandonment and added about the abeyant of what could ample its three-story, 151,415-square-foot space.
The majority of those barter said they occasionally — or alone rarely — boutique at Macy’s, in allotment because abounding apperceive the commodity as too big-ticket for the affection of the product.
They additionally said Macy’s never attempted to acclimatize its all-embracing burghal business and appraisement to baby to common Southern arcade expectations and sensibilities.
“I abhorrence that they are closing because at times, Macy’s was reasonable with acceptable affection accessories in all amount ranges,” said Linda Wishon of Lexington. “But over time, it seemed to get abroad from the lower-price items, and I anticipate that’s why bodies don’t boutique with them as abundant now.”
“You never got the activity they were aggravating to chronicle to their barter the way that Thalhimers did,” Wishon said.
Thalhimers, a longtime capital tenant, became an ballast of the south Hanes Capital accession that opened in 1990. It was acquired by Hecht’s in 1992, which was in about-face bought by Macy’s in 2006.
Tarasha Saxon of Winston-Salem additionally grew up arcade at Thalhimers.
“I’m not activity to absence Macy’s too abundant because they haven’t done abundant to allure you into their food with specials or amount discounts,” Saxon said. “Their displays allege of ‘here it is, either like it or not.’ ”
Saxon said she was at Macy’s aftermost anniversary because she apprehension the approval auction already had started. Since it hadn’t, she took her time appraisement commodity in apprehension of cogent discounts.
“It would booty at atomic a 50% abatement for me to buy some of the items I looked at today,” Saxon said. “75% would be alike better, but at 50%, it would be adequately priced.”
Marilyn Reed of Clemmons was arcade Macy’s in allotment because she had accustomed several Macy’s allowance cards from ancestors associates who favor arcade there, and in allotment because she additionally apprehension the approval auction had begun.
“My ancestors associates accept consistently admired the accouterment that Macy’s offers, and apprehension I would as well,” Reed said.
Reed said it was telling, in a affectionate way, that ancestors associates about gave her a $100 Macy’s allowance agenda “because they knew it would booty that abundant for a acceptable deal.”
Reed said that already the approval auction begins, she would accumulate clue of the discounts and acknowledgment to use the allowance cards “once the prices accord me the best blast for the blade for what I want.”
During Sears’ slow-motion cease from the abatement of 2018 to January 2019, there was time for adept barter to become both cornball and blue for an aboriginal capital anchor.
In Winston-Salem Journal accessories at that time, barter declared advancing to Sears with their parents or with their accouchement to buy back-to-school clothing, to try out the latest video amateur back Pong and Pac Man were king, and get addition apparatus or apparatus kit.
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They reminisced about Sears actuality a one-stop boutique for so abounding years, and regretted that Sears could not or would not acclimate to online arcade and convenience.
The Sears acknowledgment of defalcation by what was already America’s better banker “is the irony of ironies,” said Roger Beahm, controlling administrator of the Centermost for Retail Innovation at Wake Forest University School of Business.
“The aggregation that already began as a remote-order and direct-delivery business has now all but absent the action for adaptation to a retail ambiance that is, already again, acceptable remote-order and direct-delivery.”
‘Young people’s clothing’?
For abounding of the Macy’s shoppers, there was a faculty of “we hardly knew you” alike afterwards 14 years at the mall
Adelaide Carter of Kernersville and Lorraine Wood of Rural Hall, two adept friends, were sitting on a bank alfresco the upper-level Macy’s entrance.
As shoppers came and went at the store, they reflected on their bound Macy’s experiences.
“Look at the displays there,” Carter said, pointing to an arrangement of short, bright dresses and outfits. “They acceptable you in the aperture with adolescent people’s accouterment that an earlier woman, like myself, would not wear.
“To me, it’s a assurance of why they’re closing here, because their accoutrement is cher and not ambrosial to aged consumers unless it in the approval area. Us earlier association tend to accept money to spend.
“Meanwhile, they’re aggravating to baby to adolescent bodies who are accomplishing the majority of their arcade online and who don’t about boutique at administration food because they can’t allow the prices, either,” Carter said.
Wood said she tries to get her 20-something granddaughter to accede arcade at Macy’s, but she doesn’t “because she says their accouterment doesn’t address to her.”
“They should be affairs accessories that address to the majority of capital shoppers.”
‘Very affected … abundant sales’
Several bodies acquaint about the closing on the Winston-Salem Journal’s Facebook page.
Lynn Biggam wrote that “I will absence Macy’s — they backpack a array of items that added food don’t.”
She cautioned that she “never buys afterwards some affectionate of auction price. It’s a abashment that big food are closing & bodies are accident their jobs. Hanes Capital has absolutely deteriorated!”
Delois Coles wrote that she will absence Macy’s “a lot. It’s a big admirable store. Very affected … abundant sales.”
Lesa Bruce West wrote that she “LOVE Macy’s prices and quality, but I won’t go to Hanes Capital anymore.”
“The audience at the capital are not Macy’s shoppers, and the capital isn’t safe to boutique any more. I’m afraid Macy’s lasted this long.”
Meanwhile, Kari Duper Cottingham wrote “Meh, who cares. That abundance is cool dated. Would adulation to see Nordstrom’s, but our demographics don’t abutment that. That capital in accepted is activity decline fast.”
Wanda Carpenter of Hickory said she adopted Belk’s and J.C. Penney to Macy’s because Belk knew Southern ability and J.C. Penney has been a retail academy forth the curve of Sears, decidedly during the prime of its archive days.
‘I like (Macy’s) merchandise, but it was generally too big-ticket for my budget,” Carpenter said.
Dana Cox of Mooresville said the boilerplate Macy’s amount was abundant college than the boilerplate amount at Target or Kohl’s for what they saw as about the aforementioned affection apparel.
“It’s like they had a New York City amount mindset that aloof agitated over to every one of their stores,” Cox said.
“They never adjusted, at atomic in my mind, to the Southern buyer. They aloof never fit in here.”
Cox said those who will absence Macy’s the best may be boyish girls who are accident a dependable arcade advantage for brawl dresses.
Angie Burdick of Mocksville said she enjoyed arcade with Hecht’s because “it had a lot of basic-type accoutrement and linens and was ablaze on the fluff.”
“Macy’s, meanwhile, is way added about the boner with little basics. Back they fabricated the change, they absent a lot of their clientele.”
Burdick said the accident of Macy’s will aching the mall’s address “because I anticipate abounding bodies appear for the anchors, and again boutique the abate food while you’re here.”
Looking to the future
When asked what they would like to see go into the Macy’s space, shoppers offered a advanced array of options.
Wood said a acceptable re-purposing could be a grocery, like a Trader Joe’s, or addition specialty-type retailer.
Hallie Krebs, who lives abreast the mall, admired the grocery abundance suggestion, as able-bodied as aperture a annex of the YMCA or some anatomy of sports-oriented entertainment.
“I don’t anticipate a administration abundance would assignment there any more, or those that ability appear would be too agnate to Macy’s,” Krebs said.
Emily Aljets of Winston-Salem appropriate a acceptable fit would be some array of destination museum.
Shoppers said they would like to see Hanes Capital allure added specialty food agnate to what Friendly Centermost in Greensboro has, such as Apple, Brooks Brothers, Caribou Coffee, The Cheesecake Factory, DSW Shoes, Lululemon, Ultra Beauty and West Elm.
For Phyllis Bean of Lexington, “a home run” banker would be landing Bass Pro Shops, which does not accept a abundance in the Triad and is amidst alone in Cary and Charlotte in the state.
“That would address to a lot of people, men in particular, abnormally with Gander Outdoors closed,” Bean said.
Saxon said she could anticipate the three belief actuality breach into three altered uses, with a alternation of sit-down restaurants on the basal floor, and an ball area with basketball courts, arcades, bowling alley, calm Putt-Putt “or added things to accumulate youths active in a absolute way.”
“Now, accustomed that it seems like Novant and Wake Forest Baptist are affairs up absolute acreage every adventitious they get, it wouldn’t abruptness me for Wake Forest Baptist to buy the Macy’s amplitude to adverse what Novant is accomplishing with the Sears space.”
Photo by David Rolfe –10/29/2002— Hanes Capital has aloof completed a above facelift.
Hanes Capital Boulevard addendum site, Nov. 1987.
Journal book photo — 05/01/81 — Hanes Capital arcade center.
Journal Photo By Chris English — 09/26/00 — A New Menu for Hanes Capital — Shoppers leave Hanes Capital in Winston-Salem on Tuesday evening. Best shoppers did not apperceive that the bounded capital was awash to CBL group.
Journal photo by Ted Richardson — 12/27/2001 — New arcade architecture about Hanes Capital Blvd.
Crowds hustle central Hanes Capital on the day afterwards Thanksgiving in 2001. Some Christmas shoppers accustomed as aboriginal as 5:00 a.m. to acquire the rewards of aboriginal bargains.
Photo by David Rolfe –10/29/2002— An Italian-made carousel is one of the new appearance of the Centermost Cloister at Hanes Mall.
Journal photo by David Rolfe — 2004 — Silas Creek Crossing arcade center.
Photo by David Rolfe –10/29/2002— The redesigned Centermost Cloister at Hanes Capital appearance an colossal elevator, an Italian carousel, and a banal arch beyond the court.
Journal photo by David Sandler — 11/29/02 — Parents band up alfresco the Kay-Bee Toys abundance in Hanes Capital at 4:30 on a Friday morning to get a jump on their Christmas present purchases.
Journal photo by Chris English — 07/09/02 — Shoppers go about their business amidst architecture at Hanes Capital in Winston-Salem. Abundant of the advance is done afterwards business hours.
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